Booking Policies

PRICING

All prices listed are starting prices. Final pricing is determined by each client’s individual needs, hair history, desired result, and the time and product required to achieve the service.

Complimentary consultations are available for services that require additional planning or customization.

CANCELLATIONS & RESCHEDULING

Appointments must be canceled or rescheduled at least 48 hours prior to the scheduled appointment time.

Appointments canceled or rescheduled within 48 hours, as well as no-show appointments, are subject to a 50% cancellation fee based on the scheduled service total.

RESERVATIONS & DEPOSITS

A valid credit card and/or deposit may be required to reserve an appointment. Once your appointment request has been reviewed and approved, you will be contacted to provide a credit card to be kept securely on file for the purpose of enforcing the cancellation policy.

By providing a card to secure your appointment, you authorize the applicable cancellation fee to be charged in accordance with the policies listed above.

LATE ARRIVALS

Please arrive on time for your appointment. Arriving late may result in adjustments to the service in order to respect the schedule of other clients.

If the requested service cannot be completed within the remaining appointment time, the appointment may need to be shortened, rescheduled, or canceled. Applicable cancellation fees may apply.

HAIR EXTENSIONS

For extension services, all extension hair must be purchased through the salon or approved by your stylist prior to your appointment.

This allows us to ensure the quality, condition, color, length, weight, and compatibility of the hair with your individual needs and the extension method being used.

CONSULTATIONS & SERVICE CHANGES

Certain services, including hair extensions and major color transformations, may require a consultation prior to booking.

Your stylist reserves the right to modify or decline a requested service when necessary to protect the integrity of your hair or when the requested result cannot be safely or realistically achieved during the scheduled appointment.

REFUNDS

All service and retail sales are final. Refunds are not offered.

If you have a question or concern regarding your service, please reach out directly so that we can discuss your experience and determine the appropriate next steps.

SALON ENVIRONMENT

To maintain a professional, respectful, and comfortable environment for all guests, we reserve the right to refuse or discontinue service when appropriate.

AGREEMENT TO POLICIES

By booking an appointment, you acknowledge that you have read, understood, and agree to these policies and booking terms.

**By booking an appoitment you are agreeing to all policies listed above.